Privacy Policy for EASTSOUL MY
Last updated: May 2026
1. Information We Collect
When you place an order on our website, we collect:
- Your name and contact details (email, phone number, shipping address)
- Payment information (processed securely by our payment partners — we do not store credit card details)
- Order history and preferences
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate about your order status
- Improve our products and services
- Send promotional offers (only with your consent)
3. Data Protection
We implement security measures to protect your personal data. Your payment information is encrypted and processed through secure payment gateways.
4. Third-Party Services
We may share necessary information with:
- Shipping carriers for order delivery
- Payment processors for transaction processing
- Analytics services to improve our website
5. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing
- Lodge a complaint with relevant authorities
6. Contact Us
For privacy-related inquiries, contact us at admin@eastsoulmystic.com or via WhatsApp.